Shipping Policy
Shipping Policy
1. Order Processing
All orders are processed within 2 to 4 business days from purchase confirmation.
Orders are not processed or shipped on weekends or holidays.
2. Shipping Times
Once the order has been shipped, the estimated delivery time is 7 to 9 business days, depending on the destination country.
Please note that these times are estimates and may vary due to external factors such as:
- Customs processes
- Logistical delays
- High demand during specific periods
3. International Shipping
We ship to multiple countries. Delivery times may vary slightly depending on the location.
The customer is responsible for any additional costs arising from customs, taxes, or duties.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number to monitor the status of your shipment at all times.
5. Delays or Incidents
We are not responsible for delays caused by circumstances beyond our control, such as incidents with the shipping company or exceptional situations.
However, if your order significantly exceeds the estimated timeframe, you can contact our team, and we will review your case.
6. Shipping Address
It is the customer's responsibility to ensure that the provided address is correct and complete.
We are not responsible for undelivered orders due to errors in the provided address.
7. Undelivered Orders
If an order is returned by the shipping company due to:
- Incorrect address
- Repeated absence of the recipient
The customer will be responsible for re-shipping costs.
8. Contact
For any shipping-related questions, you can contact our customer service.