Terms and Conditions

Terms and Conditions

1. General Information

This website is operated by Luvia. By accessing and making a purchase on this website, you agree to be bound by these Terms and Conditions.

We reserve the right to update or modify these terms at any time.

2. Website Use

The user agrees to:

  • Use the site lawfully
  • Not engage in fraudulent or unlawful activities
  • Not damage, overload, or affect the website's operation

We reserve the right to deny access to users who violate these conditions.

3. Products

All products are described as accurately as possible. However:

  • Colors may vary slightly depending on the device screen
  • We reserve the right to modify or withdraw products without prior notice

4. Prices

All prices are shown in the corresponding currency and include taxes where applicable.

We reserve the right to modify prices at any time. Changes will not affect orders already placed.

5. Orders

By placing an order, you agree that:

  • All information provided is correct
  • The purchase is subject to availability

We reserve the right to cancel orders in case of:

  • Price error
  • Suspicion of fraud
  • Stock issues

6. Shipping

Processing and shipping times are detailed in our Shipping Policy.

We are not responsible for delays caused by third parties (transport companies, customs, etc.).

7. Returns and Refunds

Conditions for returns and refunds are detailed in our Returns Policy.

8. Intellectual Property

All content on the website (images, texts, design, logo, etc.) is the property of Luvia and is protected by intellectual property rights.

Reproduction, distribution, or use without express authorization is prohibited.

9. Liability

We do not guarantee that the use of the website will be uninterrupted or error-free.

To the extent permitted by law, we will not be liable for:

  • Indirect losses
  • Damages arising from the use of the website
  • Delays or failures beyond our control

10. Data Protection

The processing of personal data is governed by our Privacy Policy.

11. Applicable Law

These Terms and Conditions are governed by the legislation in force in the customer's country of residence, in accordance with applicable European regulations.

12. Contact

For any inquiries, you can contact us via our customer service email.